Our products are made to order. We take about 2-7 business days to create apparel products (t-shirts etc.) and 2-5 business days for non-apparel products. Then you should add shipping times on top of that.
97.66% of our orders are shipped within 5 business days. More than a half of our orders are shipped within 3 business days or less. We always try our best to get you your order in a timely fashion.
We are sorry for any inconvenience caused, but custom fees are beyond our control.Please note that if you place an order online, you will be responsible for all duties, taxes and customs charges should any occur.
We might be able to change your address information, as long as your item is not shipped yet. If you realize you provided wrong address, please contact us ASAP at email@example.com. Once your order is shipped out, it is out of our hands.
Please let us know your order number when contacting our support team.
Please let us know ASAP if you notice you ordered the wrong size. Once your order is being printed,
unfortunately we cannot change the order anymore. Let us know your order number when contacting our support team.
For your convenience, we have a currency converter on our site that
you can use to convert the price to your local currency. At the moment
you can see your prices in NZD, USD, CAD, GBP, EURO. However this is for
an indication only, URtheICON process all orders in NZD.